Introduction
- Field Based Work servicing the Western or Southern suburbs of Victoria
- Multifunctional Photocopiers and Printers
- Tool of Trade vehicle, tools and full training provided

About the Role:

We are seeking dedicated Customer Service Technician specialising in Multifunctional Photocopiers and Printers to join the Service Department at Toshiba Australia. These are two full‑time, permanent positions servicing the Western or Southern suburbs of Victoria.

In this role, you will be responsible for delivering exceptional technical support and on‑site service to our customers across a range of multifunctional photocopiers and printers.

Description

Responsibilities include:
- Installing, configuring, and maintaining multifunctional photocopiers and printers at client sites.
- Diagnosing hardware and software issues and providing timely and effective technical solutions.
- Conducting regular maintenance checks to ensure optimal performance of equipment.
- Responding promptly to service requests and troubleshooting any technical problems that arise.




- Delivering high-quality customer service by addressing client inquiries and concerns with professionalism.
- Collaborating with internal teams to escalate complex technical issues when necessary.

Skills And Experiences

Other requirements:
- Proven experience in servicing and repairing multifunctional photocopiers and printers
- Demonstrated ability to troubleshoot and diagnose technical issues with office equipment
- Strong knowledge of electrical and mechanical systems related to photocopiers and printers
- Excellent customer service skills with the ability to communicate technical information effectively
- Proficiency in using diagnostic tools and software for equipment maintenance
- Capability to work independently and manage time effectively in a field service role

Why Join Us?

Friendly Team: Supportive and collaborative environment

Integral Brand: Work with Toshiba, a leader in technology and innovation

📌 Customer Service Technician (Vic)
🏢 TAP.TALENT
📍 Vic