Salary Range:
€109,300.00 - €202,900.00

Band
Level 7

Job Description Summary
LI-Hybrid

Location: Barcelona, Spain

Ready to redefine how content is delivered across one of the world's leading healthcare organizations?

As Executive Director, Production Hub, you will shape the future of content production, adaptation, modular content operations, and production partnerships, enabling high-quality, compliant omnichannel execution across Novartis' priority International markets. Reporting to the Head, Customer Experience & Content International, you will drive the evolution of scalable production capabilities that accelerate speed, quality, and business impact while advancing innovation through digital and Artificial Intelligence-enabled solutions. This is also a critical leadership role, responsible for building and developing high-performing teams, fostering future talent, and serving as a strategic bridge between local markets and International marketing teams. If you are passionate about transforming operating models, influencing senior stakeholders,



and creating an environment where people and capabilities thrive, this role offers a unique opportunity to shape the future of customer engagement at scale.

Job Description
Key Responsibilities:
- Lead content production and adaptation strategies across International markets to drive business impact.
- Build scalable production models that deliver high-quality, compliant omnichannel customer engagement content.
- Shape and optimize a data-driven content supply chain through standardization, automation, and continuous improvement.
- Drive adoption of modular content frameworks, claims libraries, and reusable content strategies.
- Champion digital innovation and Artificial Intelligence-enabled solutions across content creation and deployment.
- Influence senior stakeholders to align priorities and accelerate execution across general and local teams.
- Develop high-performing teams and strengthen talent pipelines across

📌 Executive Director, Production hub (Barcelona)
🏢 Novartis
📍 Barcelona