Mercier Consultancy MD is seeking fluent Danish-speaking Customer Support Representatives to join our team in Sofia. This role offers a great opportunity to work with Danish-speaking clients, providing exceptional customer service and support. You will be responsible for handling customer inquiries, resolving issues, and ensuring a positive experience for all clients.

Key Responsibilities

- Provide professional customer support to Danish-speaking clients via phone, email, and chat.
- Respond promptly and effectively to customer inquiries regarding products, services, and orders.
- Troubleshoot and resolve customer issues while maintaining a high level of customer satisfaction.
- Accurately document customer interactions and maintain records.
- Collaborate with other departments to ensure customer needs are met promptly.




- Stay updated with product knowledge and company policies to provide accurate information.

- Fluency in Danish (written and spoken); English skills are a plus.
- Previous experience in customer support or customer service roles preferred.
- Excellent communication and interpersonal skills.
- Ability to manage multiple tasks efficiently in a fast-paced environment.
- Familiarity with customer support software and tools is an advantage.
- Positive attitude, willingness to learn, and adaptability.
- Strong problem-solving skills and attention to detail.

1. Competitive Monthly Salary
2. Relocation Package
3. Fully Paid Training
4. Health Insurance
5. And Much More...

📌 Danish Speaking Customer Support Jobs - Work In Sofia (España)
🏢 Empresa líder
📍 España