SD Worx is a leading European provider of Payroll & HR services with integral reach. We have offices across Europe and in Mauritius. Our purpose is to bring people solutions to life, enabling organisations of all sizes to turn Human Resources into a source of value for both the business and its people.
As we grow our SAP MPS (Managed Payroll Services) and BPO capabilities, we’re building a brand-new team and seeking talented individuals at all levels. If you're passionate about Payroll and HR outsourcing and want to be part of an international team delivering innovative solutions, this is your chance to make a real impact. Become a key player in shaping the future of global HR and payroll services.

About the role:
The HR & Payroll Operations Manager is responsible for leading the day-to-day delivery of managed payroll services (MPS) in SAP ecosystem for international clients.
This role ensures accurate, compliant, and timely payroll processing, manages client relationships, and drives continuous improvement in payroll operations.




The Payroll Operations Manager acts as the main escalation point for payroll issues, collaborates closely with Payroll Country Leads, and supports the professional development of the payroll team.
Which tasks can you expect?
- Lead and manage the SAP HR & payroll operations team, ensuring accurate and timely payroll processing in line with contractual scope and SLAs.
- Maintain and strengthen client relationships, acting as the primary point of contact for payroll service delivery.
- Prepare and present payroll performance reports and KPIs in monthly client review meetings.
- Monitor and manage service level credits, ensuring SLA compliance and addressing deviations.
- Act as an escalation point for unresolved payroll issues, ensuring effective resolution in line with global standards.
- Collaborate with the Global Process Owners, Payroll Country Leads and other stakeholders to identify and implement process improvements.
- Oversee staffing,

📌 SAP Payroll (Málaga)
🏢 Sd Worx
📍 Málaga