10 ago
|
Opella Healthcare Spain
|
Barcelona
10 ago
Opella Healthcare Spain
Barcelona
Data & AI Product Product Owner - Enterprise Chatbot
- Location: Barcelona, Spain.
You’ve built experience, now use it where bold ideas meet real impact. At Opella, we’re challenging how self-care works for millions of people and need leaders and experts ready to shape what’s next. As an Data & AI Product Product Owner - Enterprise Chatbot, you’ll bring your skill, your curiosity and your drive to make health simpler, smarter and more human.
About the role
As the Data & AI Product Product Owner – Enterprise Chatbot, you will own the end-to-end product vision, strategy, and delivery of Opella's enterprise chatbot platform. You will sit at the intersection of AI/ML innovation and business transformation, driving the deployment of intelligent conversational solutions that enhance employee and customer experiences across the organization.
Main responsibilities
Product Strategy & Vision
- Define and own the product roadmap for the enterprise chatbot, aligned with Opella's digital transformation strategy.
- Translate business needs into clear, outcome-focused product requirements.
- Identify opportunities to leverage Generative AI, NLP, and LLMs to enhance chatbot capabilities.
Stakeholder Management & Collaboration
- Partner with cross-functional teams (Digital, GBS, P&C;, Finance, Legal, Operations) to gather requirements and ensure adoption.
- Act as the primary liaison between business stakeholders and technical teams.
- Champion the chatbot product internally, driving engagement and change management.
Delivery & Execution
- Lead agile product development cycles, from discovery to deployment and continuous improvement.
- Define KPIs and success metrics to measure chatbot performance, user satisfaction, and business impact.
- Ensure the platform is scalable, secure, and compliant with data privacy regulations (GDPR, etc.).
Data & AI Governance
- Collaborate with Data Engineering and AI/ML teams to ensure high-quality training data and model performance.
- Promot
📌 Data & AI Product Product Owner - Enterprise Chatbot (Barcelona)
🏢 Opella Healthcare Spain
📍 Barcelona