Description
The Global Risk & Compliance (GRC) organization serves as American Express’ independent risk management function. GRC maintains the enterprise risk framework, provides oversight and challenge, and monitors key risks. By embedding risk discipline into strategy and operations, GRC enables responsible growth, innovation, and long-term value creation while protecting customers and shareholders.
The Global Risk & Compliance Organization is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. Global Risk & Compliance creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks. Colleagues at Integral Risk & Compliance are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters.




The International CRO organization within Global Risk and Compliance (GRC) is responsible for identifying and managing risk across all processes and geographies at American Express.
Operational Risk Management (ORM) helps ensure that operational risks are identified, assessed, mitigated, monitored, reported and escalated in alignment with the Operational Risk Management Framework (ORMF), Enterprise policies and applicable regulatory expectations.
How will you make an impact in this role?
The Senior Manager, Operational Risk, Enterprise Risk Management AEESA & AEPE, within the GRC organization, will support second line of defense oversight of operational risk for the Spanish legal entities (AEESA & AEPE) and European markets. We are seeking an experienced risk leader to be a part of this exciting journey. The role will have a dual reporting line to the Spain Chief Risk Officer (CRO) locally and the Enterprise ORM team, ensuring both lo

📌 ORM role – Senior Manager, Spain Chief Risk Officer, Operational Risk (Madrid)
🏢 American Express
📍 Madrid