Job Title:
Fashion Support Consultant (Italian-speaking) - On-site - IN02
Job Description
Experience the power of a game-changing career

Ready to ditch the ordinary and embrace the extraordinary? We’re a integral technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

If you’re looking to grow and be inspired, as a Fashion Support Consultant in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in Fashion.

As a Fashion Support Consultant on our team, you will:
- Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts) and solve users’ demands
- Log call details onto call management systems and provide response and resolution within SLA
- Maintain service and product knowledge and expertise associated with applications specific to individual customers.

Concentrix is a great match if you:




- Are proficient or bilingual in Italian plus an advanced level English or Spanish
- Have good disposition to work in a customer service environment
- Have customer care skills – ability to listen to and understand the customers’ need
- Can take ownership of, and progress calls to resolution or to escalate call to resolution

It will be a plus if you have:
- Have working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration is a plus

What’s in it for you
- 39 hours/week contract: Monday to Friday 09:00 to 18:00
- Salary 19623 euros gross/year + up to 1.200 euros gross/year in bonus
- Central location in Barcelona
- Bring-a-friend (referral) bonus opportunities
- Full paid training on the company and the project you'll be working on
- Career development programs and specialized courses

Experience the best version of you

At Concentrix, we invest in our game-changers because we know that

📌 Fashion Support Consultant (Barcelona)
🏢 Concentrix
📍 Barcelona