Client Service Specialist- Deer Park (Vic)

Client Service Specialist- Deer Park (Vic)

10 ago
|
Hearing Australia
|
Vic

10 ago

Hearing Australia

Vic

- Help provide the latest best practice services for anyone who needs it
- Gain skills with Australia’s largest provider of government-funded hearing care
- Permanent, part-time position (approx. 32 hours per week)
- Support to Melton & Taylors Lakes hearing centres
- This role will include an initial two-week full-time training period (Mon-Fri, 8:30am-5:30pm), to support the completion of mandatory training and onboarding requirements.

Want to improve the lives of Australians, no matter who they are?

Join us and build a career and future you’ll be proud of.

It matters more at Hearing Australia

Hearing Australia is a trusted leader in our field. Working across the country, we exist to support and empower people through hearing health when and where they need it.

Your opportunity

As a Client Service Specialist, you’ll support and empower clients of all backgrounds. Working side by side with people who go the extra mile, you’ll also love the feeling of helping children and adults who need us. Here’s how you’ll do it:
- You’ll greet clients,



attend to all counter and telephone enquiries
- You’ll cover reception and undertake general administration duties includes booking client appointments, processing claims, data entry and monthly reports
- You’ll liaise extensively with our clients comprising of children and adults, some with complex needs, as well as clients with multicultural & Aboriginal and Torres Strait Islander backgrounds
- You’ll perform minor hearing aid repairs and troubleshooting
- You’ll assist Clinicians with the provision of clinical services by proactively identifying client needs, offering professional advice and demonstrating the use of hearing aids

What you’ll bring

We believe the successful candidate will thrive in a client centred environment where they can provide exceptional and friendly service in conjunction with managing complex medical administration. You’ll bring:
- Experience as a proactive problem solver with a desire to accept r

📌 Client Service Specialist- Deer Park (Vic)
🏢 Hearing Australia
📍 Vic

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