Description
Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island's most iconic resort: an oasis of tranquility where the sea, volcanic landscape, and subtropical gardens blend seamlessly with architecture inspired by Moorish design. Featuring 462 guest rooms and suites—located within the vibrant Citadel and the exclusive Retreat—guests enjoy breathtaking views of the Atlantic Ocean, Mount Teide, or the resort's lush gardens. This five-star destination is home to an award-winning culinary offering, ranging from casual dining to Michelin-starred cuisine. The resort also features multiple swimming pools, a 2,500 m² Spa & Fitness Center, and the largest Ritz Kids in Europe. On Abama's golden sandy beach, guests enjoy an exclusive area with complimentary sunbeds and umbrellas.

JOIN OUR TEAM

…as a Guest Relations Agent at The Ritz-Carlton Abama Resort, Tenerife.

Who we're looking for…

Are you passionate about creating memorable guest experiences and delivering personalized luxury service? As a Guest Relations Agent,



you will play a key role in ensuring every guest feels genuinely welcomed, valued, and cared for throughout their stay. Acting as a trusted point of contact, you will anticipate guest needs, build meaningful relationships, and resolve requests with professionalism, empathy, and attention to detail. If you have a natural talent for hospitality, excellent communication skills, and a passion for exceeding expectations, we'd love to meet you.

Your responsibilities will include…
- Welcome guests with warmth and professionalism, creating memorable first and lasting impressions throughout their stay.
- Build strong relationships with guests by anticipating their needs and delivering personalized experiences.
- Handle guest requests, preferences, special occasions, and concerns promptly, ensuring complete satisfaction.
- Coordinate with Front Office, Housekeeping, Food & Beverage, Engineering, Spa, Security, and other departments to ensure seaml

📌 Guest Relations Agent (Tenerife)
🏢 Marriott Hotels Resorts
📍 Tenerife