As a Senior Account Manager, you will serve as the strategic partner for our customers,
owning the entire post-sale relationship and lifecycle. This role will ensure every customer
achieves their desired business outcomes while driving the commercial growth and
long-term success of their account.
You will act as a trusted consultant, combining deep product expertise with a sharp
commercial mindset. Your primary objective is to unlock and demonstrate maximum value
from our solutions, and then translate that realized value into retention, advocacy, and
revenue expansion across your entire portfolio. The idóneo candidate is a proactive,
outcome-driven professional who excels at building customer relationships, identifying
growth opportunities, and managing the complete customer journey from onboarding to
renewal and beyond.

Responsibilities:

Onboarding & Strategic Adoption:
● Collaborate with implementation teams to ensure a smooth and efficient customer
onboarding process.
● Deliver a world-class initial experience, providing training and guidance to drive early




product adoption and quick wins.
● Develop a deep understanding of the customer's business objectives, priorities, and
key performance indicators from day one.

Value Realization & Strategic Planning:
● Create and manage strategic "Success Plans" that align our solutions with the
customer's core business goals.
● Lead regular strategic check-ins and Executive Business Reviews (EBRs) to
demonstrate progress, prove ROI, and align on long-term objectives.
● Continuously consult with customers on industry best practices and optimization
strategies to ensure they are maximizing the value of their investment.

Account Growth & Commercial Expansion:
● Proactively identify and qualify opportunities for revenue growth, including upsells,
cross-sells, and geographical or brand expansions.
● Review existing contracts to identify whitespace and develop targeted strategies for
account growth.
● Craft and deliver compellin

📌 Sr. Account Manager (España)
🏢 Uberall
📍 España