10 ago
|
Blevins Franks
|
Jávea
10 ago
Blevins Franks
Jávea
Administrator
Reports to: Head of Administration – Eastern Spain
Location: Jávea, Spain
Contract type: Fixed Term – 9 months
About the Role The purpose of the role is to assist colleagues with client-related administrative tasks and to fulfil administration duties to help ensure the office runs in a professional and efficient manner and is a good representative of Blevins Franks.
It is an administrative function including, data input and processing, liaising with existing Blevins Franks clients, ensuring client facing staff (Partners/ Private Client Managers) are fully equipped for client meetings and liaising with various departments to ensure client satisfaction, company harmonisation, regulatory fulfilment, and business growth.
It is an ideal entry into Financial Services or for those already in Financial Services who want to join a firm that can offer progression and variety. The successful candidate will be joining a very friendly and supportive team with lots of opportunity to learn.
Key Responsibilities:
- Data entry and processing of tasks utilising IRESS Xplan
- Client liaison for non-advice related matters
- Liaison with various departments to ensure business is processed and client tasks are actioned
- Printing/scanning and photocopying
- Arranging client review meetings
- Dealing with clients onboarding / client withdrawals / queries / change of address/ deaths and all other associated tasks all in a timely professional manner
- Ensuring documents are provided in timely manner (meeting packs/ reports/ applications/ engagement and authority letters, any other requested)
- Liaison with external companies where required for data management and processing purposes
- Contribute to the organisation of client events, including event attendance
- Fulfilment and awareness of regulatory GDPR & Data Protection requirements through Access Training
- Cover reception duties when the receptionist is away. To include answering the phone and forwarding messages, greeting clients, offering refreshments
- Ensure the reception area and meeting rooms are always kept tidy
- Support PCM’s / Advisers & Partners.
- Ad hoc duties as required
Person Specification: The administrator’s role demands a person with the following natural attributes to handle the range of activities and the stress of meeting deadlines at certain times of the year.
- Previous customer service and administration experience
- Sensible and professional attitude
- Good interpersonal and communication skills
- Must be approachable and helpful with colleagues and clients
- Contribute to a friendly and professional working environment
- Has good attention to detail, always making sure that work is accurate
- Confident in the use of internal IT systems and Microsoft Office packages
- A versátil approach to working arrangements
- Ability to cope with a constantly changing environment
- Ability to work under pressure, meet key deadlines and follow procedures
- Proactive and positive approach to work and can work off own initiative.
📌 Administrator (Jávea)
🏢 Blevins Franks
📍 Jávea