Empresa: Cadena Hotelera International hotel chain selects a vacancy of Blue Guide Hospitality in Algarve (Portugal). The competente is the first contact and facilitador for guests and meets the guests at eye level.

DUTIES: Service-oriented, interactive guest communication and support at eye level

Identification, implementation and follow-up of guests’ wishes

Creation, organisation and execution of guest communities (e.g. group hotel tours) and special holiday experience for the guest

Complaint management (registering, resolving, follow-up) to ensure high customer satisfaction, if appropriate in consultation with the BLUE Guide Manager

Communicating updated guest information on hotel activities and offerings as well as cross marketing function for other TUI BLUE hotels

Providing advice on excursions and passing on excursión tips; accompanying exclusive TUI BLUE excursions as well as sale/booking of excursions

Supporting Info Group leaders

Regular walking around hotel to check and ensure the that TUI BLUE brand elements and information are in place in the hotel





Representation function with respect to TUI BLUE marketing characteristics and presentation/communication of the BLUE Guide function

Multiplier for the TUI BLUE concept

Supporting the BLUE Guide Manager in organising regular information exchanges and internal hotel department presentation for the BLUE Guides of the other departments to ensure they command full knowledge of the hotel offering

Cooperation with the BLUE Guides and support in the identification and implementation of guest events

Administration and updating guest data and profiles Ver oferta completa en: turijobs.com Siga el canal de Preferente en WhatsApp a través de este enlace. En él encontrará las noticias más relevantes del día del periódico con mayor audiencia turística del mundo. La suscripción, totalmente gratuita, se puede llevar a cabo realizando un solo clic (únicamente desde el teléfono móvil). Una vez dado de alta podrá activar las notificaciones, que por defecto vienen en silencio.

📌 Blue Guide Hospitality - ISLAS (A Coruña) (La Coruña)
🏢 Preferente.com
📍 La Coruña