The Cloud Systems & Services team is responsible for optimizing the business processes required for these businesses. This includes offering shared services through TD SYNNEX-owned Shared Service Center outsourced to service partners in EMEA. The Marketplace and Process Analyst will work on projects designed to improve quality, reduce errors, and design new operational business processes.

They will work with management, local sales teams, internal departments, platform owners, IT teams, customers, and vendors to gather and analyze information and make recommendations. Other project-oriented duties may be assigned as needed.

The Process

Analyst should be able to analyze existing processes to reduce errors and breakdowns and improve quality. Process analysts also work on quality improvement projects and document business processes. The team is also responsible for rolling out Cloud solutions to all TD SYNNEX entities in Europe (21 countries +).

The team will collaborate with all of TD SYNNEX's Business Unit leaders and their key partners to develop the right strategies and strive to deliver best-in-class systems with maximum impact and synergy across Europe. Identify process gaps and propose improvements to enhance operational performance. Provide insights and recommendations based on operational data.

Act as a liaison between business operations and IT/platform teams . Customer-oriented mindset with focus on service quality Understanding of eCommerce and Cloud business models Knowledge of IT software / services / SaaS industry Data analysis (Excel, reporting tools, etc.) Experience with SAP and Microsoft Office tools is a plus. Understanding of vendor ecosystems and IT distribution channels is an advantage IT Channel experience or Software vendor experience is a definite advantage.





Exceptional written and oral communication and presentation skills in English; Professional office environment within an international and results-driven organization. Hybrid work model with regular in-office team collaboration days. A structured onboarding and training program (approximately 2 months) is provided to support a smooth integration into the role, tools, and processes.

Strong emphasis on team collaboration, communication, and cultural fit , working closely with international stakeholders across multiple countries and functions. At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What's In It For You? Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses. Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.

Diversity, Equity & Inclusion: It's not just a phrase to us; Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.

Make the Most of our General Organization : Network with other new co-workers within your first 30 days through our onboarding program.

Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply.

📌 Cloud Specialist - TELEWORK (Barcelona)
🏢 TD Synnex
📍 Barcelona