We're hiring on behalf of a Haystack partner!

The Role

- Coordinate and prioritize field interventions in Regional EMEA team

- Manage and track logistics for interventions

- Ensure interface between clients, and Installation and After-Sales Automation and Clinical IT team

- Coordinate scheduling of service technicians for complex installations

- Manage logistics for quick and efficient service delivery

What You'll Need

- 2-3 years of experience in dispatch, logistics, or customer service, preferably in medical diagnostics or healthcare

- Fluent in English and at least one of Spanish, Italian, German, or French

- Strong organizational and time management skills

- Ability to work effectively across diverse cultures and geographies

- Proficiency in dispatch software and tools (e.g., Service max, Oracle) is a plus

- Ability to work independently and as part of a team in a fast-paced environment is a plus

What's On Offer

- Opportunity to build a meaningful career

- Support to be successful

- Rewarding career with adaptable remote work arrangement

Apply via Haystack today!

📌 Customer Service Specialist (Madrid)
🏢 Haystack
📍 Madrid