Regional Delivery Station Manager Last-Mile Operations ? Role Overview At the heart of our logistics network, Regional Delivery Station Managers are responsible for delivering operational excellence at scale. This is a high-impact field leadership role designed for leaders who thrive in fast-moving environments, enjoy solving complex operational challenges, and know how to build high-performing teams across multiple sites. You will directly lead one flagship Delivery Station while overseeing a network of regional stations managed by Site Leads.

From operational performance and partner governance to safety, compliance, and cost control, you will own the end-to-end execution of your regional perimeter. ? What You'll Do Own Operations - Lead a flagship Delivery Station with full accountability for performance, customer experience, safety, staffing, and financial results.

- Drive key operational metrics including OTD, FTD, productivity, quality, and cost per parcel.
- Build a strong operational culture through visible leadership and daily engagement with teams on the ground. Lead a Regional Network - Manage and coach Site Leads across multiple Delivery Stations.
- Ensure operational consistency, compliance, and execution excellence across the region.
- Conduct regular site visits and provide hands-on support during peaks and critical events.

Build Strong Delivery





Partnerships - Manage DSP and staffing agency relationships across the region.

- Drive partner performance through scorecards, audits, SLA reviews, and continuous improvement plans.
- Collaborate with Procurement, HR, Finance, Legal, and Planning teams to scale operations efficiently.

Drive Continuous

Improvement - Identify operational bottlenecks and implement scalable solutions.

- Own regional forecasting, budget planning, and performance recovery initiatives.
- Use data to make fast, informed operational decisions. ? About You - Bachelor’s/Master’s degree in Logistics, Supply Chain, Transportation, Engineering, or Business
- 6+ year experience in managing a team plus a full P&L; with a strong background in logistics, transportation, express parcel, or last-mile operations.
- Proven success managing high-volume operations and outsourced delivery models.
- Comfortable balancing strategic thinking with hands-on execution.
- Strong analytical mindset with excellent stakeholder management skills.
- Fluent in English and Spanish and able to operate in fast-paced, high-growth environments.
- Willing to travel regularly across the region (Madrid). We are an equal opportunity employer and value diversity within our workforce. We encourage applications from all qualified individuals regardless of background.

📌 Delivery Station Manager M/F (Madrid)
🏢 Jd. Com
📍 Madrid