Roche Madrid is seeking a Delivery Service Manager to own end-to-end service delivery for mission-critical IT services enabling cell and gene therapy operations. You will lead governance, apply Agile practices, and drive continuous improvement while coordinating with diverse stakeholders in a integral environment.
The role requires 5+ years in delivery management in regulated industries, strong ITIL expertise, and familiarity with CSV and regulatory standards (FDA CFR Part 11, HIPAA, GDPR).
📌 End-to-End IT Service Delivery Lead TechOps Cell & Gene (Madrid)
🏢 Roche
📍 Madrid