09 ago
|
Essence Coaching Group
|
Madrid
09 ago
Essence Coaching Group
Madrid
Dutch Speaking Customer Service RepresentativeLocation:
Athens, GreeceSchedule:
Monday – Sunday, 08:00–00:00 (rotational shifts)Salary:
1,500 Eurogross per month
About the JobAre you a Dutch speaker ready for an international career move? Join a dynamic, multicultural team in
Athens
and support customers of a general travel platform. This role offers
relocation support, paid training, and the opportunity to gain valuable international experience while living in one of Europe’s most vibrant cities.
You will play a key role in delivering excellent customer service by assisting users with booking‑related inquiries and ensuring a smooth, positive experience across all communication channels.
What You’ll Do
Customer Support:
Handle customer inquiries via phone, email, and chat.
Booking Assistance:
Support customers with reservations, changes, cancellations, and payments.
Problem Solving:
Resolve customer issues efficiently and professionally.
Quality & Accuracy:
Ensure accurate documentation and compliance with procedures.
High‑Volume Interaction:
Manage multiple customer interactions daily with empathy and care.
Team Collaboration:
Work closely with colleagues to maintain high service standards.
What You’ll Bring
Language Skills:
C1/C2 level of Dutch and good level of English.
Customer‑First Mindset:
Strong communication and problem‑solving skills.
Experience:
Previous customer service or hospitality experience is a plus.
Flexibility:
Willingness to work rotating shifts.
Professionalism:
Calm, solution‑oriented approach.
Team Spirit:
Comfortable working in a multicultural environment.
Perks and Benefits
Relocation Support:
Assistance with moving to Greece and settling in Athens.
Competitive Salary:
1,500 Eurogross per month.
Paid Training:
Full onboarding and continuous support.
International Work Environment:
Multicultural and inclusive workplace.
Career Development:
Build valuable customer service experience.
Lifestyle Opportunity:
Live and work in sunny Athens.
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📌 Dutch-Speaking Customer Support In Athens (Relocation) - €1.500 A Month - No Experience Required (Madrid)
🏢 Essence Coaching Group
📍 Madrid