About EverfieldEverfield specializes in acquiring, developing, and scaling European software companies across diverse markets. We provide our portfolio companies with the strategic resources they need to reach their next stage of growth. Our mission is to bring ambitious visions to life, foster sustainable expansion, and unlock new opportunities within the European software panies within the Everfield ecosystem retain their teams, brands, and locations—allowing them to focus on their core strengths: developing innovative products and delivering exceptional customer experiences. Everfield provides targeted support in talent acquisition and HR, as well as access to an expert team specialized in building and growing European B2 B Saa S companies, offering financial and operational guidance.Since our founding in 2022, Everfield has expanded to 10+ countries and continues to grow rapidly.The OpportunityThis is a new role. There is no incumbent, no existing playbook, and no pre‑built infrastructure.This person owns the Back to Base Growth Engine — responsible for protecting the recurring revenue base and expanding it through stronger renewal discipline, expansion programs, and pricing execution.The objective is to make Net Revenue Retention a structural contributor to Everfield’s Net Organic Recurring Revenue Growth.You will work alongside a Rev Ops function that you help shape and in close coordination with the Acquisition Performance Lead, who owns the New Name engine. The two engines are complementary: one drives ARR in;
this role ensures it compounds.What You Will DoDefine the portfolio playbook for proactive renewal management and expansion selling. Embed it across Business Units through commercial leads and Rev Ops.Set standards for renewal timing, QBR cadence,



multi‑year deal structuring, and escalation protocols. Regularly inspect execution across Business Units.Identify inconsistencies in how Business Units price and package products. Work with leadership teams to close gaps, protect revenue yield, and align with HQ commercial standards.Define the data requirements for customer health, commercial terms, and NRR reporting. Ensure HQ has the visibility needed to forecast and monitor the recurring base.Flag Business Units with churn exposure, pricing erosion, or contract gaps to the CRO before they show up in MRR.Develop the metrics, processes, and tooling required for HQ to track and forecast Back‑to‑Base growth across the portfolio.What Success Looks LikeNet Revenue Retention improves as a measurable contributor to portfolio NORRGProactive renewal processes are embedded across portfolio companiesExpansion revenue programs are activated in Business Units with the highest B2 B potentialPricing and packaging execution becomes more consistent with HQ commercial standardsCustomer and contract data becomes standardized and visible for NRR forecastingWhat We Are Looking For7–12 years in B2 B Saa S revenue roles, with at least 4 years in a leadership position (VP Customer Success, Head of Renewals, Head of Account Management, or similar)Direct ownership of Net Revenue Retention as a primary metricExperience building renewal and expansion playbooks in multi-product or multi-segment environmentsPricing and packaging strategy exposure — participation in commercial model decisionsExperience working across multiple business units or product lines simultaneously (portfolio experience is a strong advantage)Familiarity with European enterprise and SMB Saa S customer dynamicsUnderstanding of CRM and customer data infrastructure required to forecast NRR

📌 Director Of Renewals & Expansion (Madrid)
🏢 everfield
📍 Madrid