FinCrime Escalations Officer Office: Barcelona Remote: Gibraltar · Spain
About Revolut People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 75+ million customers get more from their money every day.
As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.
About the role Financial Crime Operations is at the forefront of Revolut’s efforts to keep customers and their money safe. Team members work directly with customers to resolve issues and flag potential concerns. Using cutting-edge technology and sharp attention to detail, they help prevent financial crime and keep trust at the core of Revolut.
We’re looking for a FinCrime Escalations Officer to ensure effective and compliant suspicious activity reporting in branches across Europe. You'll be performing assessments and making decisions on reports, which are escalated from the first line of defence.




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What you'll be doing Acting as the escalation point and ensuring high quality Suspicious Activity Reports are submitted according to local requirements
Responding to regulatory inquiries and other requests from local authorities related to submitted Suspicious Activity Reports
Responding to other queries related to cases where second line of defence review is needed
Working with MLRO and escalating significant cases, reporting trends, monitoring and detecting of rare and/or new patterns
Working on escalated cases or tickets and complying with the expected times of resolution
Participating and collaborating with management as needed in projects, training, and implementing new processes
What you'll need Experience as a compliance/FinCrime officer in a major financial institution
Exposure to FinCrime operations, having acted as the escalation point
Deep knowledge of AML and Sanctions regulations
Experience operating a variety of internal/external systems and databases in order to complete investigations
The ability to review policies and procedures and advise if changes are required
Problem-solving and decision-making skills, with the ability to analyse complex information to identify the key issue/action and drive resolution
A skill to present a summary and proposed conclusion to management in a timely and clear manner, including proposals to implement appropriate steps to mitigate risk and/or monitor it
An understanding of

📌 Fincrime Escalations Officer (Barcelona)
🏢 Revolut
📍 Barcelona