Miratech is seeking a Contact Center Operations & Optimization Consultant to lead the next phase of transformation by defining and driving the operational strategy. You will assess current operations, define the future-state operating model, and build a roadmap of process, workforce, and capability improvements.
Internal teams will execute the implementation while you own the vision and ROI. Strong leadership and CCaaS knowledge are essential.
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📌 Contact Center Transformation & Optimization Leader (Málaga)
🏢 Miratech Group
📍 Málaga
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