Are you a native or C2-level Dutch speaker looking to build your career in an international environment based in Madrid?

At Foundever , we are expanding our team for an exclusive premium automotive project , partnering with one of the world’s most prestigious luxury car brands.

This opportunity is ideal for candidates already living in Spain or open to relocating to Madrid to join a integral company offering stability and long-term growth.

Working hours: Full-time – 39 hours per week

Contract: Replacement contract, full time

Salary: €20,000 gross per year

Initial training: Fully paid, on-site in Madrid

Your role

- Manage inbound customer inquiries from high-profile clients
- Identify customer needs and provide tailored, effective solutions
- Follow up on cases using CRM and ticketing tools
- Represent a premium automotive brand while maintaining the highest quality standards

What we offer

- Stable contract with real possibilities for continuity
- Monday to Friday schedule, 8-hour shifts between 07:30 and 20:00
- Fully paid initial training (3 weeks)




- Hybrid work model after training, according to project guidelines
- Refer-a-Friend program with bonuses
- Free language courses
- Discounts on technology and other corporate benefits
- Employee Experience programs focused on well-being, engagement, and professional growth

What we are looking for

- Native or C2-level Dutch
- Advanced English (minimum B2)
- Strong customer orientation and communication skills
- Previous customer service experience is an advantage
- Experience with ticketing or CRM tools is a plus
- Residence in Madrid or willingness to relocate
- Legal eligibility to work in Spain prior to the start date

At Foundever , we believe that outstanding customer experiences start with empowered employees. We support professional development, well-being, and inclusion in a diverse and collaborative workplace.

Foundever is an equal opportunity employer. This recruitment process supports blind CV screening.

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📌 Customer Service Agent – DutchLuxury Automotive Project | Hybrid – Madrid
🏢 Foundever
📍 Madrid