Customer Service Representative with Greek and Spanish (Part-Time)

Join a dynamic team at CPM CX Centre , where we are dedicated to providing exceptional customer service. We are currently seeking a Customer Service Representative who is fluent in Greek, Spanish and English to become the first point of contact for our customers, addressing inquiries and delivering solutions while representing our client’s brand values.

Responsibilities

- Handle inbound customer inquiries via phone, email, and social media.
- Communicate clearly, concisely, and professionally to ensure high levels of customer satisfaction.
- Efficiently resolve customer issues and complaints.
- Develop a deep understanding of our products and services.
- Promote brand values and maintain a positive brand image.
- Maintain accurate records in Salesforce CRM.

Requirements

- Fluency in Greek (excellent written and spoken).
- Fluency in Spanish and English (both written and spoken).
- Positive, enthusiastic, and friendly demeanor with strong interpersonal skills.
- Strong listening, influencing, and negotiation abilities.




- Resilience and adaptability under pressure.
- Proven ability to handle customer complaints and difficult situations with professionalism and empathy.

Benefits

- Start Date: February 2026.
- Hours: 25 hours/week.
- Work Schedule: Monday to Friday, 9:00 am – 2:00 pm.
- Salary: €11,599 gross/year.
- Holidays: 24 calendar days (pro‑rata).
- Work Model: Hybrid (6 days/month at the office).
- Training: 2 weeks of training.
- Office Location: Barcelona (La Sagrera).
- Career Growth: Ongoing training and development.
- Well‑being Support: Confidential counselling and resources.
- Perks & Discounts: Exclusive offers and rewards.
- Health Benefits: Discounted health insurance.
- Skill Development: LinkedIn Learning and certifications.
- Referral Program: Bring a friend and get a referral bonus.

Let’s chat about your future at CPM International!
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📌 Customer Service Representative with Greek and Spanish (Part-Time) (Barcelona)
🏢 CPM CX Centre
📍 Barcelona