Responsibilities- Own, drive, and maintain the demand management process for the study portfolio- Coordinate demand review meetings and prepare supporting presentations and reporting- Provide recommendations for inventory optimization and stock management activities- Maintain monthly and weekly planning activities, including the creation and management of Jira tickets and production orders- Support the end-to-end lifecycle management of applications and digital devices- Coordinate operational activities related to device provisioning, deployment, maintenance, and retirement- Support monthly cost reporting activities related to hardware, workforce, logistics, and shipment/return costs- Consolidate data from multiple sources and support study-level cost allocation and chargeback processes- Own and maintain operational workflows within Jira and supporting tools- Develop and maintain spreadsheets, formulas, and macros to improve operational efficiency and scalability- Create, maintain,



and improve operational documentation and knowledge base content- Support procurement and purchasing activities related to digital device operations and associated services- Own the end-to-end device return processRequirements- University degree in a technical field- 7–10 years of experience in IT Operations, Application Management, or a related operational role- Proven ability to work independently and coordinate execution across multiple stakeholders- Advanced expertise in data analysis, reporting, and spreadsheet-based solutions- Strong planning, organizational, prioritization, and multitasking skills- Excellent attention to detail and commitment to quality- Process-oriented mindset with the ability to adapt to changing priorities and environments- Experience supporting mobile application deployment and operational lifecycles- Demonstrated experience working with senior stakeholders in cross-functional and integral organizations- Experience providing second- or third-level technical support- Familiarity with Mobile Device Management (MDM) platforms- Understanding of data security, privacy, and compliance requirements within regulated environments- Strong interest in digital health technologies, mobile applications, and wearable devices- Fluent English communication skills, both written and verbal#J-18808-Ljbffr

📌 Dbm Operations And Process Specialist (Barcelona)
🏢 Jobtailor
📍 Barcelona