Location:

Madrid, Spain

Type:

Full-time

Salary:

€60,000+ gross annual base salary, depending on experience, plus performance-related variable compensation

About UrbanPay:

UrbanPay is building the payments and onboarding infrastructure for European real estate. We started with a problem we knew firsthand: co-living and flex-living operators are expected to scale their portfolios while managing increasingly complex resident journeys through disconnected systems.

Contracts can begin on different dates and last for weeks, months or longer. Operators must manage initial payments and recurring monthly rent across multiple properties, entities and collection schedules. In some cases, the person making the payment is not the resident, and every transaction must still be matched to the correct customer, contract, unit and property.

Most operators manage this through a combination of bank transfers, direct debits, card gateways, PDFs and spreadsheets. The result is slow onboarding, payment returns and chargebacks, fragmented information and hours of manual reconciliation.

UrbanPay brings identity verification, eIDAS-compliant contract signing and payments into one connected workflow. Operators can verify residents, sign contracts and collect initial and recurring monthly payments. Every transaction is automatically reconciled against the relevant customer, contract and property.

Through European Open Banking, UrbanPay’s account-to-account payments from supported European bank accounts settle instantly, have no chargebacks and cost from 0.25%. Funds travel directly from the payer’s bank to the operator’s account through regulated payment institutions and never sit on UrbanPay’s balance sheet.

Operators can start through a no-code dashboard or integrate UrbanPay into their existing systems through our API.



We currently support complete workflows across more than 19 European markets.

UrbanPay already works with clients that collectively manage large Living asset portfolios and generate more than €100 million in transaction volume every month.

Our mission is simple: enable Living operators to grow their portfolios without growing their administrative workload at the same rate.

The role:

We are looking for someone who understands how Living assets actually operate and can help us build UrbanPay alongside the sector.

You will build on relationships with clients that already manage large Living portfolios and collectively generate more than €100 million in monthly transaction volume, helping UrbanPay expand its presence across Spain and Europe.

You may currently work in asset management, operations, strategy, investment, business development or commercial management for a flex-living, co-living, PBSA, BTR or serviced-apartment platform.

You do not need previous fintech or software experience. What matters is that you understand the operational and financial reality behind a growing Living portfolio.

What you will do:

Build relationships with operators, asset managers, investors, developers and technology partners across Spain and Europe.

- Understand how each platform manages resident onboarding, contracts, deposits, initial payments, recurring monthly rent, arrears and reconciliation.
- Identify where payment friction is affecting operating costs, resident experience, cash visibility or portfolio scalability.




- Develop clear business cases comparing UrbanPay with cards, direct debit and manual bank-transfer processes.
- Design pilot projects with prospective clients and coordinate their execution with our product, operations and compliance teams.
- Help shape UrbanPay’s solutions for recurring monthly rent, different contract start dates, third-party payers and multi-asset portfolios.
- Represent UrbanPay at relevant flex-living, co-living, PBSA, hospitality and real-estate events.
- Turn industry conversations into product insight, partnerships and long-term commercial relationships.

Who we are looking for:

- At least four years of experience in flex living, co-living, PBSA, BTR, serviced apartments or another operational Living segment.
- Experience in asset management, operations, investment, strategy, consulting, partnerships or commercial development.
- A strong understanding of how Living assets generate revenue and where operational leakage occurs.
- Confidence working with senior stakeholders across operations, finance, legal, technology and investment teams.
- Commercial judgement and the ability to turn an operational problem into a quantified business case.
- Professional fluency in Spanish and English.
- Availability to travel occasionally across Europe.

Why join UrbanPay:

- Help define a new category at the intersection of real estate and payments.
- Work directly with UrbanPay’s founders and influence both commercial strategy and product development.
- Use your Living-sector expertise to solve problems you have probably experienced firsthand.
- Take meaningful ownership in an early-stage company with European ambitions.
- Build relationships with some of the most active operators, investors and technology platforms in the Living sector.

📌 Strategic Partnerships - Living (Madrid)
🏢 UrbanPay
📍 Madrid