AtTucuvi, we help healthcare organizations ensureevery patient receives timely high-quality care, augmenting clinical teams withAI.Our clinical-grade AI Care Management platform automates and orchestrates high-volume workflows end to end, combining autonomous AI agents—includingLOLA, our Voice Clinical Agent —with workflow logic, escalation, documentation, andseamless integration into existing health system infrastructure. Built fortrust and clinical reality, Tucuvi is thefirst Class IIb Software as a Medical Device (Sa MD)–approved AI platform for Voice AI driven patient management.Today, we support50+ care pathwaysacross60+ 90% patient engagement, and improved clinical outcomes. We recently raised$20 M in Series A fundingto scale acrossEurope and the US.CONTEXTAs more healthcare organizations, institutional decision-makers, and strategic partners place their trust in Tucuvi, ourSales team has become the key driverin turning our vision into reality. We are nowaccelerating our commercial growthin the Spanish public healthcare sector and are looking for aKey Account Managerto help hospitals and public health institutions leverage our AI totransform patient care.This role goesfar beyond closing deals. It is about buildingtrusted relationships, decoding the complex needs of regional healthcare systems, and delivering atangible impacton both the business and people’s lives. We are looking for astrategic, execution-focused professionalto lead our expansion—someone who can navigate the intricacies of public sector sales with a"builder" mindset.If you have adeep understanding of public procurementand are ready tolead complex opportunitiesfrom discovery to award, this is your opportunity toshape the future of healthcare delivery in Spain.What You’ll DoAs aKey Account Manager,you will work closely with our BDR, taking full ownership of opportunities from early discovery through award and close, and ensuring a smooth handover to the Customer Success team. You will grow your territory by building strong relationships with Regional Health Departments and Health Services, leading complex opportunities that often culminate in public tenders.In this role,you will set strategy, coordinate proposals, and engage a wide range of institutional stakeholders, from technical and clinical teams to economic and procurement leaders, always with a clear, compliant, and value-driven approach.Over time,you will become a trusted partner for public institutions, translating Tucuvi’s regulated, clinical-grade solutions into measurable improvements in patient carewhile accelerating pipeline,



speed, and wins across your territory.What To Expect During Your First Months With UsDuring your first monthOnboard fully into Tucuvi Health Manager (THM), the business model, and public health ecosystem positioning.Shadow team members in client meetings to observe our sales process in action.Map key accounts and stakeholders in your portfolio.By the end of month threeTake ownership of selected accounts, including prospecting new opportunities and supporting tender applications.Lead client visits and presentations with guidance.Contribute to proposal preparation, negotiation planning, and account strategy.Build confidence in THM’s value proposition and its impact across care pathways.After 6-12 monthsFully own your sales cycle, from prospecting to closing deals, and ensure smooth handover to Implementation.Drive upselling initiatives and identify growth opportunities across existing accounts.Establish yourself as a trusted partner for hospitals and institutional stakeholders in the Spanish Public Health Sector.Continuously refine account strategies, improve internal processes, contributing to Tucuvi’s growth and impact.ResponsibilitiesTerritory & Account Strategic execution: Develop and execute high-impact account plans, identifying key clinical and economic stakeholders to navigate the "roadmap to yes" within regional health services.Complex Opportunity Management: Lead the full sales cycle—from deep discovery to understanding procurement paths—crafting value-based proposals that align our KPIs with the client's efficiency goals.End-to-End Tender Leadership: Own the bid strategy by qualifying opportunities early, leading the narrative and documentation for tender responses, and coordinating internal teams to ensure every submission is flawless and competitive.Internal Orchestration and Success Handover: Collaborate closely with Product, Legal, Regulatory, and Success teams to ensure every proposal is accurate, feasible, and deliverable. Post-award, you will lead a seamless transition by defining the scope, milestones, stakeholders, and risks to guarantee the promised impact is delivered.Pipeline & Integrity Excellence: Maintain a rigorous, data-driven CRM.



You will operate with strict adherence to public procurement rules, ensuring transparency and compliance at every step.With Whom You Will WorkWe are a remote-first company, but here, no one works alone. Our sales team consists of 6 people passionate and knowledgeable about the market, that's continuously growing. Meet part of the team you’ll be working more closely to achieve your goals:Carlos, Director of Sales.Ben, Health Tech Account ExecutiveBlanca, Health Tech Account ExecutiveAna, Business Development RepresentativePedro, Sales Operation ManagerRequirementsProven experience selling into Spanish public healthcare (regional health departments / regional health services or equivalent public healthcare institutions).Hands-on experience with public tenders: reading tender documents, shaping a bid strategy, coordinating responses, and driving the process to award/close.Strong ability to engage and communicate with institutional stakeholders across technical, clinical, and procurement functions.Highly execution-oriented: rigorous follow-up, ownership mindset, and strong CRM/pipeline discipline.Comfortable selling regulated / clinical-grade solutions with credibility (understanding why regulation and quality processes matter).English is required (professional fluency in speaking and writing). Spanish fluency assumed given the market.Willingness to travel within the assigned territory.Highly desirableBackground in Life Sciences (nursing/medicine especially; also pharmacy, veterinary, etc.). Clinical experience does not need to be extensive—formal training is valuable even without long practice.EIR/MIR (specialty training) or similar postgraduate clinical pathways.Existing network within one or more regions (innovation, CIO/IT, procurement, clinical leadership, etc.).Experience collaborating with integrators/partners on tender bids (clear role split, bid teamwork, shared execution plan).What We OfferFix and variable salaryWe also have versátil benefits through Cobee (ticket restaurant, transport, nursery...)Remote work in an async environment.Flexible working hours.Teambuildings (at least two per year).23 days per year + your birthday + 6 local and regional holidays added to your calendar (so we can choose when to enjoy them)Budget for training and personal development.A laptop (Mac) + the equipment that you need (screen, keyboard…)And last but not least, the possibility to join a team of good and ambitious people where you can create a real impact on people's lives.

📌 Key Account Manager - Public Healthcare (Madrid)
🏢 Tucuvi
📍 Madrid