Pluxee seeks a Customer Experience Expert in Madrid to map and optimize end-to-end journeys for clients, consumers, and merchants.
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You’ll analyze feedback, identify friction points, and collaborate with care, product, and operations to drive improvements aligned with integral CX standards. xcskxlj
You’ll consolidate insights from surveys and service interactions, develop dashboards, and present findings to leadership, ensuring a consistent, brand-aligned customer experience.
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📌 User Journey & CX Excellence Specialist (Madrid)
🏢 Pluxee
📍 Madrid