Experteer Overview In this role you own key KYC processes for the Italian Market in Madrid, driving compliant, efficient case handling. You apply EDD/ODD knowledge to high-risk customers and PEPs while ensuring a smooth user experience. You work in a fast-paced, collaborative team to uphold regulatory standards and continuously learn. You will contribute to the company’s mission of trusted, customer-centric banking through quality assessments and cross-functional cooperation. This is an opportunity to shape KYC operations in a leading digital bank at scale.Compensaciones / Incentivos
- Apply regulatory requirements and best practices for EDD and ODD.
- Perform due diligence for High-Risk Customers (HRC) and Politically Exposed Persons (PEP).
- Apply established policies in case assessments to ensure compliance.
- Maintain and support SLA adherence by efficiently managing cases.
- Utilize KYC tools, platforms, and software for processing EDD/ODD cases.
- Demonstrate analytical and investigative skills to assess risk.
- Interpret and analyse financial statements and transactions for decision-making.
- Conduct thorough assessments, identifying risks and required documents.
- Demonstrate problem-solving and independent work capabilities.




- Collaborate with MLRO and Customer Support to resolve questions quickly.
- Adapt to process changes and adopt new guidelines/tools.
- Participate in projects and contribute ideas within a fast-paced environment.
- Embrace a customer-centric approach to balance compliance with a seamless user experience.Responsabilidades
- Hands-on experience in KYC (EDD and ODD exposure preferred).
- Proven track record of managing and resolving KYC cases.
- Experience in fast-paced finance/banking environments is desirable.
- Excellent hands-on KYC operations experience.
- Knowledge of banking regulations is preferable.
- Strong analytical skills with the ability to generate insights.
- Proactive, detail-oriented, and able to work under pressure.
- Fluency in English and Italian (mandatory); additional languages a plus.
- Exceptional interpersonal and communication skills with stakeholders.Requisitos principales
- personal development budget
- work from home budget
- fitness u0026 wellness memberships discounts
- language apps
- public transportation subsidies
- premium N26 bank account for you (and family)

📌 Kyc Specialist - Italian Market (Madrid)
🏢 N26
📍 Madrid