Responsibilities- Make outbound customer calls to promote and sell services.- Create, maintain, and update a customer database with complete information.- Consolidate and build the customer base.- Record outbound call history and customer responses in detail.- Ensure consistent customer follow-up.- Monitor competitors’ products or services and develop selling strategies.- Handle customer needs and inquiries.Requirements- Language Skills: C2 level of one or several Nordic languages with advanced English skills. Multilingual abilities are a plus due to the multilingual nature of the Nordic market.- 20 months sales experience is preferred.- Strong capability to manage tasks autonomously and achieve goals without constant oversight.- CRM Experience: strong CRM experience, capable of effectively utilizing CRM tools to enhance customer engagement and drive sales.- Communication Skills: strong communication skills, capable of effectively conveying information and engaging stakeholders at all levels.- Goal-Driven: comfortable in a goal-driven environment and attaining goals with a broader team.- Presentation Skills: good communication and presentation skills, both written and verbal.- Proactive Attitude: goal-oriented, self-motivated individual who is confident and proactive.- Team Collaboration: able to work independently within a team environment.- Business Acumen: strong business acumen, capable of understanding complex business environments and making informed decisions.- Proficient in conducting competitor analysis and offering insights to support strategic decision-making- Customer Focus:



customer-driven and focused on providing a good customer experience.- Specialized Skills for Nordic Market:- Market Understanding: Clear understanding of the Nordic market, including cultural nuances and business practices.- Strategic Thinking: capability to identify and target companies with growth potential.- Problem-Solving: complex problem-solving skills to navigate complex contexts.- Analytical Skills: proficiency in analyzing market trends and customer data.- Relationship Building: ability to build and maintain relationships with key stakeholders in the Nordic market.- Ability to unlock substantial opportunities within a market brimming with potential for expansion.- Nordic cultural awareness: understanding the business etiquette and cultural nuances of the region to build rapport and trust with potential clients.- Stakeholder Management: ability to manage complex stakeholder structures, including multiple agencies and sceptic customers.- Demonstrate a strong understanding of the existing digital marketing ecosystem in each Nordic country and be able to position Google Ads as a valuable and integrated solution.- Ability to manage more sophisticated questions about ROI and integration with other platforms.- Regulatory Knowledge:



awareness of local regulations, especially regarding data privacy (e.G., GDPR), to ensure compliance in all outreach activities.- Ability to tailor outreach strategies that respect and address client’s high focus on data privacy and protection.Desirable Skills- Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality- Collaboration: Working effectively with others, sharing ideas, and resources to achieve common goals- Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.- Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions- Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration- Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights- Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions- Entrepreneurship: Having a mindset characterized by innovation, creativity, risk‑taking, and a proactive approach to problem-solving and opportunity identificationHard Skills- Competitor Analysis- Market Understanding- Analytical Skills- Problem-Solving- Strategic ThinkingSoft Skills- Communication Skills- Proactive Attitude- Team Collaboration- Emotional Intelligence- Solution Orientation#J-18808-Ljbffr

📌 Sales Development Representative, Swedish Speaking – Google Ads Products (Barcelona)
🏢 Jobtailor
📍 Barcelona