Are you passionate about helping people and creating positive customer experiences?

We are looking for professional, customer-focused Customer Service Representatives to join our growing team in Barranquilla. In this role, you will serve as a trusted point of contact for customers, providing support, resolving concerns, and ensuring every interaction leaves a positive impression.

You will assist customers with inquiries related to orders, appointments, account access, and general support needs through phone, email, and chat. Success in this role requires strong communication skills, attention to detail, and a genuine commitment to delivering exceptional service.

If you enjoy solving problems, helping customers find solutions, and working in a fast-paced environment, we'd love to hear from you

Location: On-site in Barranquilla, Colombia

Compensation & Contract

USD $5.75 per hour
Paid weekly
Independent Contractor position

Key Responsibilities

Provide professional customer support through phone, email, and chat channels
Assist customers with questions related to orders, products,



and services
Support appointment scheduling and booking requests
Help customers access, update, and manage their accounts
Resolve customer concerns efficiently while maintaining a positive customer experience
Accurately document customer interactions and case details
Escalate complex issues to the appropriate team when necessary
Meet established quality, productivity, and service standards
Maintain professionalism and empathy in all customer interactions

Hiring Process

To ensure fairness and consistency, all applicants must complete every stage of the hiring process.

Our Hiring Process Includes

Resume Review
Prescreen Questionnaire
One-Way Video Interview
Live Interview
Final Interview
Offer Stage

Important

The One-Way Video Interview is a mandatory part of the hiring process.
Candidates who do not complete the video interview will not be considered for the position.
All resumes

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