Main responsibilities
Act as the first point of contact for partner operational requests, coordinating internally with Product, Marketing, Tech, and Finance
Support onboarding and ongoing execution of partnerships
Monitor performance metrics and prepare reports & insights
Support marketing campaigns and promotional initiatives
Prepare business reviews and presentations for partners
Conduct market research and competitive analysis
Оver time, independently manage smaller partners, driving retention and incremental growth
Requirements
1-3 years of experience in Business Operations, Customer Success, Account Management, or similar roles
Fluency in both English and Spanish
Experience in SaaS, digital products, mobile, or telco environments (VAS) is a plus
Analytical mindset with solid Excel / Google Sheets skills
Strong organisational and stakeholder management skills
Ability to translate operational or technical topics into clear business language
Proactive, solution-oriented attitude
Portuguese and/or French is considered a plus a plus
About us
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📌 Partnership Executive with English and Spanish (Madrid)
🏢 Flatrock
📍 Madrid