09 ago
|
Leadtech
|
España
Key responsibilities:
1. Revenue Optimization
Maximize payment revenue and transaction profitability across all PSPs and business units.
Optimize Payment Authorization Rates (AR) by:
Analyzing AR drops, blockages, and traffic distribution incidents in real time.
Implementing dynamic data enrichment to improve authorization outcomes (e.g., 3DS data, network tokens, retry logic, routing rules).
Mapping and evaluating new Alternative Payment Methods (APMs) for adoption and Assessing PSP revenue-boost tools (e.g., smart retries, account updater, adaptive acceptance) for ROI and implementation feasibility.
Build and maintain advanced analytics tooling to support day-to-day operational decision-making (dashboards, alerting, AR/decline-reason breakdowns, per-PSP/per-MID performance views).
2. Account Management — Internal/B2B
Deliver strong internal service quality to Leadtech's business units (b2b), acting as their dedicated payments partner.
Own and proactively manage the payment strategy for each business unit including:
PSP/APM mix recommendations tailored to each BU's traffic profile and risk exposure.
Proactive communication of payment performance, incidents, and roadmap to BU stakeholders.
Coordinating onboarding of new BU payment needs (new MIDs, new markets, new PSPs) end-to-end.
Maintain SLAs and a structured internal communication cadence (regular business reviews, incident updates, escalation paths) with each BU.
3. Team Leadership
Manage, coach, and develop two sub-teams (Revenue Optimization and Account Management), setting individual goals aligned to team OKRs.
Prioritize and allocate workload across both teams based on business impact and urgency (e.g., AR performance/chargeback risk events, PSP incidents, BU escalations).
Act as the escalation point between the two teams and other Payments & Risk functions (Risk Analytics, Finance, Partnerships, among others).
Report team performance, blockers, and roadmap progress to the Payments & Risk Manager.
4. Cross-
📌 Payments Team Lead (España)
🏢 Leadtech
📍 España