09 ago
|
Dolce & Gabbana
|
Madrid
09 ago
Dolce & Gabbana
Madrid
Role Overview
We are seeking a passionate and client-focused Client Advisor to join our team
in Madrid, representing our esteemed brand within the luxury retail sector. As a
key point of contact for our clientele, you will deliver exceptional service,
build lasting relationships, and embody the brand’s values through every
interaction.
Key Responsibilities
* Provide each client with a personalized and memorable shopping experience,
reflecting the highest standards of luxury service.
* Engage with clients to understand their needs and offer tailored product
recommendations to enhance satisfaction and loyalty.
* Contribute to a welcoming and elegant boutique environment by supporting
daily operations and maintaining impeccable product presentation.
* Act as a brand ambassador by demonstrating in-depth product knowledge and
delivering compelling storytelling to inspire clients.
* Leverage CRM tools to support clienteling efforts,
including follow-ups,
client outreach, and relationship building.
* Work collaboratively with the team to achieve individual and boutique sales
goals.
* Uphold visual merchandising and stock management standards to ensure a
premium in-store experience.
Profile Requirements
* Previous experience in a client-facing role, ideally within the luxury retail
or fashion industry.
* Strong interpersonal and communication skills, with the ability to create
genuine client connections.
* Detail-oriented, organized, and proactive in delivering outstanding service.
* Fluent in Spanish and English; additional languages are considered an asset.
* Passion for luxury, fashion, and delivering a best-in-class client
experience.
📌 Client Advisor (Madrid)
🏢 Dolce & Gabbana
📍 Madrid