Description
The Colleague Experience Group (CEG) is responsible for all colleague-related benefits and programs globally, including career growth and development, leadership and learning, total rewards and well-being, recruitment, labor relations, colleague servicing, and more. CEG’s vision is to provide the best colleague experience every day to fuel growth, and they are committed to ensuring all of Team Amex has the resources and support they need to be and deliver their best.
In this role, the Payroll Specialist will report to the EMEA Payroll Manager and be part of the Colleague Servicing Team (CS). You will play a key role in delivering accurate, compliant, and timely payroll across multiple EMEA markets, ensuring an exceptional experience for colleagues.
You will be responsible for executing payroll processes end-to-end, partnering with internal stakeholders and external vendors, and driving continuous improvement across payroll operations. This role requires strong payroll expertise, attention to detail, and the ability to operate effectively in a dynamic, evolving environment.





Responsibilities
- Process and validate payroll inputs (salary changes, variable pay, absences, benefits)
- Perform detailed payroll reconciliations and validations to ensure accuracy and compliance
- Execute and support end-to-end payroll cycles, including pre- and post-payroll activities
- Act as the primary point of contact for payroll vendors, ensuring SLAs, timelines, and service quality are met
- Manage and resolve colleague payroll queries with a strong customer service focus
- Coordinate and support the completion of local market tax filings and statutory reporting
- Prepare payroll reports, monthly metrics, and support month-end and year-end close activities
- Ensure compliance with local legislation, internal controls, and audit requirements
- Maintain and enhance SOPs, controls, and payroll documentation
- Partner with CEG, Controllership, and external vendors to ensure sea

📌 Payroll Specialist (Madrid)
🏢 American Express
📍 Madrid