Job Req ID: 29741
About Supermicro:
Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented integral expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.
Job Summary:
Supermicro is seeking an Associate Project Manager to join our team. This role is responsible for driving project management and customer coordination for strategic customers.
You will serve as the primary point of contact for tracking requests, managing pending issues, ensuring schedule adherence, and coordinating resources. The ideal candidate is a strong organizer and communicator who can bridge technical teams and customers, facilitate on-site support when needed,



and continuously improve service delivery.Essential Duties and Responsibilities:
Includes the following essential duties and responsibilities (other duties may also be assigned):

Handle day-to-day RMA requests, shipping, and receiving activities
Support Field Engineers by reviewing end-of-day updates, processing RMAs, updating tickets accordingly, and ensuring accurate documentation
Manage service tickets, respond to customer issues, and provide timely updates and communication to customers
Maintain accurate and up-to-date records of all logistics and RMA activities
Track shipments to and from customers, ensuring timely returns and full visibility
Coordinate incoming and outgoing parts while working to close open RMA issues
Manage timely RMA processing to meet service level agreements (SLAs)
Regularly review, update, and reconcile logistics and inventory records
Physically inspect, sort, and resolve discrepancies for inc

📌 Associate Project Manager (Merindad de Sotoscueva)
🏢 Super Micro Computer
📍 Merindad de Sotoscueva