09 ago
|
Grand Hyatt
|
Barcelona
09 ago
Grand Hyatt
Barcelona
Organization- Grand Hyatt Barcelona
Summary
About the Role
At Grand Hyatt Barcelona, one of the city’s newest luxury landmarks, we are looking for a detail‑oriented, reliable, and service‑driven Food & Beverage Supervisor to join our Bar Sofia team on a full‑time basis.
If you are passionate about hospitality, enjoy leading teams, and thrive in a fast‑paced luxury environment where guest experience is everything, this is an excellent opportunity to be part of an international brand where care, quality, and attention to detail make all the difference.
What You Will Do
As Food & Beverage Supervisor – Bar Sofia, you will support the Bar Manager in the daily operation of the outlet, ensuring exceptional service standards, team engagement, and memorable guest experiences.
Your responsibilities include, but are not limited to:
Lead by example, demonstrating a positive, professional, and service‑oriented attitude at all times
Organize and conduct pre‑shift briefings and departmental meetings, clearly communicating operational updates and service expectations
Supervise daily bar operations, ensuring consistent service quality and brand standards
Monitor product quality, presentation, and guest satisfaction, taking immediate action when needed
Drive team engagement, motivation, and performance through coaching and feedback
Assist with staff scheduling, training, onboarding, and development
Coordinate and support special events, promotions, and high‑profile functions within the bar and hotel
Handle guest feedback and service recovery professionally and efficiently
Ensure compliance with health, safety, hygiene, and HACCP standards
Collaborate closely with other hotel departments to deliver a seamless guest experience
Qualifications
What We Are Looking For
Minimum 1 year of experience in customer service, preferably within Food & Beverage or hospitality
Previous supervisory experience is an advantage
Excellent personal presentation with a proactive and guest‑focused
📌 F&B Supervisor (Barcelona)
🏢 Grand Hyatt
📍 Barcelona