Company Description
Publicis Groupe, the world's second largest communications group that is present in more than 100 countries and has more than 98,000 employees. With a unique work philosophy, The Power of One puts clients at the center by promoting the growth of their business through creative agencies (Leo Constellation: Publicis Spain, Leo Spain; Publicis Health), media (Zenith, Starcom, Spark and Performics), and areas of transversal knowledge.
Overview
We are looking for a Senior Product & Service Designer with strong experience in UX, digital product design, and service design. This person will join a consulting environment, working on high-impact projects across different brands, industries, and product ecosystems.
Professional English is essential, as the role involves collaborating with international clients and teams through meetings, workshops, presentations, and day-to-day project work.
We are looking for someone who can understand complex challenges, identify both user and business needs, and transform them into valuable, usable, and feasible products and services.



The adecuado candidate is autonomous, strategic, and comfortable leading design processes from research and discovery through implementation and validation.
The role requires a strong UX mindset, experience with human-centered design methodologies, and the ability to collaborate with multidisciplinary teams including strategy, business, data, technology, content, and creative specialists.
Responsibilities
Define digital products, services, and experiences from a strategic and user-centered perspective.
Understand user, client, and business needs to identify challenges, opportunities, and improvement areas.
Plan and conduct qualitative and quantitative research activities, including interviews, usability testing, behavioral analysis, benchmarks, desk research, and data analysis.
Synthesize research findings into actionable insights, design principles, and opportunities.
Design information archi

📌 Product & Service Designer (Madrid)
🏢 Publicis Groupe Holdings
📍 Madrid