BD in Barcelona, Spain, is seeking an EMEA QTC Process Lead for Customer Service.
You will own end-to-end QtC processes, drive digital-first transformation, and collaborate across functions to enhance service quality and customer satisfaction.
The role emphasizes automation, AI-enabled solutions, analytics, and scalable governance. 5–7 years in customer service process roles with integral experience are preferred. #J-18808-Ljbffr
📌 QTC Process Innovation Lead — Customer Service (España)
🏢 BD
📍 España