09 ago
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BD
|
Comunidad de Madrid
09 ago
BD
Comunidad de Madrid
BD in Barcelona, Spain, is seeking an EMEA QTC Process Lead for Customer Service. You will own end-to-end QtC processes, drive digital-first transformation, and collaborate across functions to enhance service quality and customer satisfaction.
The role emphasizes automation, AI-enabled solutions, analytics, and scalable governance. 5–7 years in customer service process roles with integral experience are preferred.
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📌 Qtc process innovation lead — customer service (Comunidad de Madrid)
🏢 BD
📍 Comunidad de Madrid