Service Desk Engineer – 24/7
Location: Brussels – 100% on-site
Experience: 2–5 years
Languages: French & Dutch mandatory
Schedule: 24/7 rotating shifts, including nights
We are looking for a Service Desk Engineer to support a mission-critical IT environment.
You will provide first-line support, manage incidents and requests, troubleshoot Windows, Active Directory, hardware, software and basic network issues, and escalate complex incidents when required.
Requirements:
- 2+ years of Service Desk / IT Support experience
- Fluent French and Dutch
- Experience or willingness to work in 24/7 shifts
- Windows, Active Directory, ITSM/ticketing and basic networking
- ITIL knowledge is a plus
- Strong communication, empathy and customer orientation
- Resilient, proactive, reliable and comfortable working under pressure
Previous night-shift or 24/7 support experience is strongly preferred.
📌 Service desk engineer (España)
🏢 TCrew
📍 España