Responsibilities

Solution Architecture

- Define end-to-end solution architectures within the Microsoft Dynamics 365 Customer Engagement ecosystem.
- Translate business requirements into scalable and sustainable technical solutions.
- Drive architecture governance and best practices across projects and product teams.
- Ensure solutions align with enterprise architecture standards and strategic objectives.
- Review and validate technical designs proposed by development teams and implementation partners.

D365 CE & Power Platform

- Lead the design and implementation of solutions across Dynamics 365 CE modules.
- Design solutions leveraging the Microsoft Power Platform.
- Define and optimise business processes using Power Automate.
- Ensure effective use of Dataverse and Power Platform capabilities.
- Support application lifecycle management and release governance.

Stakeholder Management

- Collaborate with business stakeholders to understand strategic objectives and requirements.
- Act as the primary architecture point of contact for internal teams and external partners.
- Facilitate architecture workshops and solution design sessions.
- Provide technical leadership and mentoring to functional consultants and developers.

Integration & Innovation

- Support integration strategies between D365 CE and other enterprise applications.
- Evaluate emerging Microsoft technologies and recommend innovative solutions.
- Contribute to future roadmap discussions and digital transformation initiatives.

Mandatory Skills & Experience

Microsoft Dynamics 365 Customer Engagement





- Extensive experience designing and delivering solutions within D365 CE.
- Strong understanding of Dynamics 365 Customer Engagement architecture and capabilities.
- Experience across multiple CE modules such as:
- Sales
- Customer Service
- Marketing
- Field Service

Microsoft Power Platform

- Strong experience with:
- Power Platform
- Dataverse
- Power Automate
- Experience designing low-code and enterprise-grade business solutions.

Architecture

- Proven experience as a Solution Architect or Lead Technical Architect.
- Strong understanding of enterprise application architecture.
- Experience defining integration, security, and governance models.
- Ability to bridge business and technical requirements.

Nice-to-Have Skills

Microsoft Azure

- Azure Integration Services
- API Management
- Logic Apps
- Azure Functions
- Cloud-native architecture experience

Microsoft Copilot

- Experience implementing or designing solutions leveraging Microsoft Copilot technologies.
- Knowledge of AI-assisted business process automation.
- Experience with Copilot Studio is considered an advantage.

Additional Experience

- Enterprise integration projects.
- Agile delivery environments.
- International and multi-country implementations.
- Experience working with external implementation partners.

Profile

- Excellent communication and stakeholder management skills.
- Strategic thinker with a hands-on approach when required.
- Strong analytical and problem-solving abilities.
- Comfortable working in complex enterprise environments.
- Ability to influence technical and business decision-making.
- Results-oriented and delivery-focused.

📌 Dynamics 365 ce solution architect (España)
🏢 Vivid Resourcing
📍 España