Remote

Spain

About The Role

We're looking for a Senior ServiceNow Solution Architect specialising in Customer Service Management (CSM) to provide technical leadership and thought leadership to both our clients and internal teams. You will lead platform design, integration architecture, and technology strategy — ensuring every solution delivered is scalable, elegant, and of the highest quality.

Why join us?

HIGH-IMPACT PROJECTS — Work on demanding digitalization initiatives or build solutions from the ground up. This is where your expertise makes a real difference.

CUTTING-EDGE TECH — Stay sharp with the latest ServiceNow capabilities and emerging technologies. We invest in keeping you ahead of the curve.

FULLY REMOTE IN SPAIN — Work from wherever you're most productive. No relocation, no commute, full flexibility.

CONTINUOUS LEARNING — Access to top learning platforms to deepen your expertise or pick up new skills you've been putting off.

A TEAM THAT HAS YOUR BACK — Talented colleagues who collaborate, support, and push each other to deliver quality work.





GLOBAL EXPOSURE — Work alongside international teams in a truly multicultural environment.

A CLEAR CAREER PATH — Grow vertically into greater responsibility or horizontally into new technologies. You decide the direction.

What's In It For You

Restaurant tickets for every working day
Permanent contract — we're investing in a long-term relationship
Flexible benefits: Gympass and nursery tickets through our adaptable retribution scheme
Referral bonus — bring great people in and get rewarded
Competitive salary and bonuses — let's talk numbers on our first call

What You'll Bring

5+ years of hands-on experience on the ServiceNow platform
5+ years of experience in General Consulting, Service Management, or Software Development — we're looking for senior profiles, though we may consider exceptional candidates with less experience given the scarcity of this specialisation in the market
3+ years of experience i

📌 ServiceNow Solution Architect – CSM (Navalcarnero)
🏢 Cognizant
📍 Navalcarnero