As part of our expansion across Europe, we’re looking for a French speaking Customer Support Specialist to join our high performing, customer centric teams. If you’re excited by SaaS, innovation, and the opportunity to make real impact in a scaling international environment, this could be your next move.

? What you’ll be doing
Guide new clients through onboarding and implementation journeys
Act as a trusted partner, ensuring customers get maximum value from the product
Deliver a high-quality customer experience across multiple touchpoints
Collaborate cross-functionally with Sales, Product, and Support teams
Identify opportunities to improve processes and client satisfaction
Build strong, long-lasting relationships with customers

These roles play a key part in ensuring successful adoption and a seamless customer experience from day one

✅ What we’re looking for
Experience in customer-facing roles (Onboarding, Success, Support, or Account Management)
Strong communication and relationship-building skills
A proactive, solution-oriented mindset




High attention to detail and ability to work autonomously
Confidence delivering training, guidance, or product support to clients

? Language requirements
We are actively hiring candidates who are fluent in:
French
? Plus strong English for internal collaboration
(Language fluency is essential as you’ll be working directly with customers in your market.)

? You’ll thrive here if you:
Enjoy working with customers and solving real-world problems
Are confident communicating across cultures and languages
Like working in a fast-paced, evolving environment
Take ownership and care about delivering excellent experiences
Are curious, adaptable, and always looking to improve

? Why join?
Be part of a growing international team
Work in a collaborative, supportive environment
Gain exposure to multiple markets and cultures
Opportunities for development and progression
Hybrid working in Barcelona

📌 Customer Support Specialist (Barcelona)
🏢 Momentum Global
📍 Barcelona