Verisure is a

leading provider of professionally monitored security solutions . Our business model integrates product development, design and sales with installation, service and a 24/7 professional monitoring solution. Our range of products includes home security, fire and water safety, personal security and smart home systems. Thanks to a strong focus on high quality, the company’s customers are amongst the most satisfied and loyal in the industry.

Lead the Business Solutions strategy to improve the efficiency, effectiveness and scalability of the Customer Value Management function by identifying business needs and translating them into technology-enabled solutions.

The role is responsible for driving business transformation through process optimization, automation, AI and digital capabilities, acting as the bridge between business teams within LatAm and technology functions to ensure the successful design, implementation and adoption of innovative solutions.

The candidate will join the LatAm Customer Value Management team.

Main functions and tasks:





Define and execute the Business Solutions roadmap aligned with Customer Value Management, Operations and IT strategic priorities.

Identify opportunities to improve business processes, productivity and operational effectiveness through technology and automation.

Act as the main interface between Customer Value Management and IT, Data, Digital and external technology partners.

Gather, prioritize and translate business requirements into scalable technology solutions.

Coordinate the evaluation and implementation of business solutions, including AI, automation, RPA, workflow tools and digital platforms.

Drive the adoption of AI-driven capabilities to improve decision‑making, operational efficiency and customer value management.

Lead process redesign initiatives to simplify operations and eliminate manual activities.

Promote the automation of recurring processes, reporting and operational workflows.

Identify op

📌 Manager of Business Solutions – Customer Value Management (Pozuelo de Alarcón)
🏢 Verisure España
📍 Pozuelo de Alarcón