About the Role
As a Travel Designer, you are responsible for transforming each member's travel dreams, preferences, and aspirations into exceptional, tailor-made journeys that feel effortless, thoughtful, and deeply personal.
Working within a Pod that operates as a business unit, you will combine curiosity, creativity, commercial awareness, and outstanding communication skills to design experiences that delight members while contributing to the Pod's commercial success.
You will report directly to the Experience Manager, who provides your day-to-day leadership, sets priorities, and supports your performance and professional growth.
You will partner closely with the Travel Design Lead, who is responsible for establishing travel design standards, coaching the team, and ensuring every itinerary and proposal consistently meets the quality standards.
You will also collaborate closely with the Destination Team, leveraging their expertise to create exceptional journeys while contributing your own insights and feedback to continuously improve destination knowledge, experiences, and recommendations.




Together, you will collaborate across the Pod to deliver the level of personalization, attention to detail, commercial impact, and service excellence.

Your Areas of Ownership

Member Understanding
● Collaborate closely with the Experience Manager to develop a deep understanding of each member's travel style, preferences, priorities, and aspirations.
● Demonstrate curiosity by asking the right questions and proactively seeking the context needed to design highly personalized journeys.
● Translate member profiles and insights into thoughtful recommendations that accurately reflect each member's needs, preferences, and expectations.
● Apply empathy, active listening, and exceptional attention to detail to ensure every itinerary feels personal, relevant, and carefully crafted.
● Demonstrate sound judgment by delivering recommendations that are accurate, relevant, and fully aligned w

📌 Travel Designer (O Chazo)
🏢 Confidential
📍 O Chazo