General Purpose of the Job
Manage parts sales forecasting, tracking, and warehouse inventory control.
Formulate parts pricing strategies and maintain the EPC system for technical support.
Handle dealer parts issues, oversee international logistics, and ensure smooth customs clearance.
Drive continuous system optimization and process improvements to enhance operational efficiency.

Key responsibilities
Forecast and track parts sales, formulating targeted improvement measures to boost sales.
Conduct regular warehouse inventory counts and handle obsolete stock.
Collect and analyze parts market dynamics to formulate reasonable pricing strategies, maintaining brand competitiveness and balancing stakeholder interests.
Proficiently use the EPC (Electronic Parts Catalog) system for parts coding query, verification, and publishing to ensure information accuracy and uniqueness.
Track and maintain parts technical data for new models and facelifts, updating the system database to provide timely support to dealers.
Provide technical consultation to dealers,



answering professional questions regarding parts adaptability, alternative parts, and drawing identification.
Monitor and handle daily issues dealers encounter when using the order system and querying the EPC, providing remote guidance or coordinating with the IT department for resolution.
Process and resolve dealer complaints regarding incorrect, missing, or poor-quality parts deliveries, following up on results until closed-loop resolution to improve dealer satisfaction.
Manage overseas customs clearance processes and assist in resolving clearance delays or anomalies caused by document or classification issues to ensure smooth destination port clearance.
Understand European regulations, such as REACH and Carbon Border Adjustment Mechanism (CBAM) preparations.
Coordinate with logistics carriers to track in-transit cargo status and promptly resolve transportation anomalies (e.g., damage, loss, or port congestion).
Analyze exi

📌 Spare Parts Senior Specialist (Pozuelo de Alarcón)
🏢 Mg Motor España
📍 Pozuelo de Alarcón