Guest Service Agent – REMS

This full?time on?site position offers great opportunities for career growth.

Responsibilities

Guide guests using our communication tools (PMS and phone calls).

Welcome guests to the properties and assist them during their stay (check?in).

Offer additional services (guided tours, extra cleaning, breakfast, etc.).

Acknowledge and advise on tourist attractions, food & beverage recommendations, transportation, cultural events, etc.

Cover the reception of guests in our office.

Communicate with Property Management, Cleaning and Maintenance Departments on specific operational needs.

Conditions and Benefits

Location: Malaga historic center/Soho/Torremolinos/Malaga airport (depending on company needs).

Schedule: 5 days per week, 8 hours per day, 1 hour break; mostly/all evening shifts.

Possibility of part?time starting from 25 hours per week.

Contract: Permanent employment with a trial period.

Days off: 2 days per week.

Salary: €20,,000 annually.

Great career potential in the rental department.

Qualifications





Good writing and spelling in English and Spanish (French or other languages a plus).

Reactive, adaptive, improvisational ability while facing issues.

Strong customer relationship skills.

Good knowledge of Andalusia (restaurants, cultural sites, activities).

Experience as a receptionist in a hotel or Airbnb accommodation a plus.

Bachelor's degree in a relevant field a plus.

Driving licence a plus.

About REMS

REMS is the top?quality Airbnb management company in Spain.

We provide holiday experiences to our guests and a full scope of services to property owners: Real Estate, Reform, Interior Design, Rental Management and Housekeeping in the most valuable locations of the Costa del Sol.

Excellence and organization are our mottoes; our multicultural team is determined to face ambitious challenges to grow and establish ourselves as a leader in the industry.

Apply by sending your CV to
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📌 Guest Service Agent At Rems Investment (Málaga)
🏢 REMS
📍 Málaga