Join us as EMEA - Claims Account Relationship Manager (CARM) to grow your experience in managing claims.

Who we are
American International Group, Inc. (AIG) is a leading general insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

Make your mark in Claims
Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.

EMEA - CLAIMS ACCOUNT RELATIONSHIP MANAGER (CARM)





How you will create an impact
- To service the needs of AIG’s most strategic major clients and their broker partners with regards to claims issues. Help to ensure that AIG is seen as the most valued insurer in the major client space.
- To manage the claims relationship of a number of assigned major accounts, across the EMEA region. The CARM will support the client in navigating the AIG claims organisation and acting as their advocate within Claims.
- Actively support acquisition of new business, working in conjunction with Client and Broker Engagement and Regional Product leads.
- Work with Claims Multinational claims team on the design and implementation of Multinational claims services.

Role Responsibilities:
- Deliver claims capabilities and services to all assigned clients to assist in the retention of existing business.
- Support the Claims functions value proposition work, establis

📌 Claims Account Relationship Manager (Madrid)
🏢 AIG Insurance
📍 Madrid