Your Tasks
- Define and evolve the target architecture for Customer Retention (B2C & B2B), Marketing, Loyalty, and Customer Care across all channels (web, app, store, contact center).
- Design end-to-end customer data flows and canonical models to enable a unified customer 360, golden record, and seamless identity across systems.
- Architect integrations between various CRM systems & components, Customer Data Platform, marketing automation/orchestration, loyalty platform, POS, e-commerce, and analytics—leveraging APIs and event-driven patterns.
- Establish and govern API, event, and data standards (naming, versioning, schemas, security) and drive their adoption across product teams.
- Shape non-functional architecture to support peak retail volumes (e.g., product launches, seasonal peaks): scalability, availability, resilience, observability, and security-by-design.
- Partner with business stakeholders in CRM, Marketing and Loyalty to translate strategies and requirements into actionable roadmaps and solution designs.




- Provide architectural guidance throughout delivery lifecycles—discovery, design, implementation, testing, deployment, and hyper care—reviewing designs and code for customer-domain components (APIs, events, data pipelines).
- Implement data governance practices for consent and preference management, privacy compliance, data quality, deduplication/matching, anti-fraud and sanctions compliance.
- Contribute to capability mapping, portfolio rationalization, and build-vs-buy decisions; produce reference architectures, standards, and decision records.

Your Profile
- Bachelor’ or Master’s degree in Computer Science, Information Systems, or a related field.
- 5–7 years of experience in solution/enterprise architecture or closely related roles, ideally within retail or consumer-facing organizations, including 2+ years of hands-on software development using Java, .NET, or a similar language.
- Strong knowledge of customer-domain capabilities: Customer Master/

📌 Enterprise Architect (Barcelona)
🏢 Mediamarktsaturn
📍 Barcelona