Dutch-Speaking Customer Support Agent — Málaga or Alicante, SpainMálaga or Alicante, Spain | On-site | Permanent contractStart dates: August & September 2026Se anima a todos los posibles solicitantes a que se desplacen y lean la descripción completa del puesto antes de presentar su candidatura.The opportunityJoin an international customer support team based in Spain, working for a leading Dutch telecommunications brand. You'll be part of a dynamic, multilingual team handling customer inquiries across service, technical support, and fiber optic topics — all in Dutch.This is not cold calling or outbound sales. You'll be supporting existing customers with billing, subscriptions, technical troubleshooting, and general account advice.What you'll do- Handle customer inquiries by phone, chat or email in Dutch- Provide support across service,



technical and fiber optic topics- Identify upselling and cross-selling opportunities as part of the role- Ensure customers stay connected and satisfiedWhat we're looking for- Native or near-native Dutch speaker (mandatory)- Good level of English- Customer service experience is a plus — but not mandatory- EU passport or valid right to work in Spain- Available for one of the upcoming start datesWorking hours- Monday to Friday: 08:00–20:00 (rotating shifts)- Saturday and Sunday: 09:00–17:30- Mandatory availability on Monday mornings and three evening shifts per week (including Friday evenings)Salary & contract- Permanent contract under Spanish labor law- Salary xqysrnh from €1,342 to €2,094 gross/month depending on hours (25h to 39h per week)- 2-month probation periodRelocation support- Option 1: Company accommodation — 3 months shared housing provided (summer period)- Option 2: €1,500 relocation bonus + up to €500 travel reimbursement- Option 3 (domestic within Spain): €750 relocation bonus + up to €125 travel reimbursementTraining4 weeks of paid training including classroom, on-the-job and coaching sessions.

📌 Dutch-Speaking Customer Support Agent (Sevilla)
🏢 Hira Talent
📍 Sevilla