DescriptionAWS is set to introduce the inaugural European Sovereign Cloud (ESC), marking a significant development in utility computing (UC).To spearhead this initiative, we are actively seeking experienced systems engineers with a strong background in automation and operations.As part of the AWS Managed Operations team, you will play a pivotal role in building and leading operations and development teams dedicated to delivering high‑availability AWS services, including EC2, S3, Dynamo, Lambda, and Bedrock, exclusively for EU customers.For more information on ESC please check out our blog:AWS European Sovereign Cloud Blog.ResponsibilitiesYour responsibilities will encompass overseeing the launch of the ESC in 2025, working closely with integral AWS teams, and influencing the evolution of AWS services and technology.A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of day‑to‑day operations, and ensuring improvements in availability, reliability, latency, performance, and efficiency of the ESC.You will be required to occasionally participate in “on‑call” rotations to resolve incidents occurring out of hours.The overarching goal is to deliver scalable services and ensure a high‑availability experience for EU customers.This role demands leadership in operations and engineering, strategic planning, and cross‑functional collaboration.Day in the LifeEmbark on a week filled with meaningful contributions to the operation and improvement of significant software systems.You dedicate a substantial portion of your time to carefully review the operational health of services within your team's responsibility, identify anomalies, and craft actionable bug reports to enhance overall efficiency and performance.Beyond technical responsibilities, you provide constructive feedback on change management documents, address your team's operational backlog, and develop and test scripts to provide practical solutions.You also serve as an educator,



sharing insights on the complexities of the European Sovereign Cloud with service teams, fostering a culture of mutual understanding and continual learning.Eligibility RequirementsFluency in written and spoken English is required.Candidate must be a national of an EU member state and residing in the EU to operate the AWS European Sovereign Cloud.Amazon will provide relocation support for successful applicants relocating within the European Union.Employees will participate in an On‑Call rota.About the TeamAWS values diverse experiences.Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply.If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform.We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services.We value work‑life harmony and flexibility as part of our working culture, supporting our employees both at work and at home.AWS promotes an inclusive team culture through affinity groups, inclusion events, and continuous innovation driven by diverse perspectives and passionate voices.We’re continuously raising our performance bar and provide mentorship, career‑growth resources,



and knowledge‑sharing to help you develop into a better‑rounded professional.Basic QualificationsThis role requires you to be a national of an EU member state.Demonstrated expertise in systems engineering working with hardware, software, networking, operating systems.Experience scripting processes in a language such as Bash, Python, or Ruby.Solid understanding of Linux and networking, and ability to troubleshoot and anticipate problems that affect the performance, reliability, or availability of software systems.Ability to lead the creation, revision, and/or improvement of standard operational procedures (SOPs) and drive operational best practices.Preferred QualificationsExperience with monitoring frameworks (such as Cloud Watch, Datadog, Grafana, Elastic or similar).Experience actively mentoring junior engineers and working cross‑organizationally, leading strategic team efforts requiring work from multiple team members.Experience supporting services in AWS or other cloud systems or services.Experience operating 24x7 high‑availability, distributed software applications and performance tuning software applications, optimizing fleet utilization.Experience with Infrastructure as Code (such as CDK, Cloud Formation, Puppet, Chef, Ansible, or similar).Equal OpportunityAmazon is an equal opportunities employer.We believe passionately that employing a diverse workforce is central to our success.We make recruiting decisions based on your experience and skills.We value your passion to discover, invent, simplify, and build.Protecting your privacy and the security of your data is a longstanding top priority for Amazon.Please consult our Privacy Notice ( Privacy Notice ) to know more about how we collect, use and transfer the personal data of our candidates.If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visitAmazon Accommodation Pagefor more information.If the country/region you’re applying in isn’t listed, please contact your Recruiting pany:Amazon Spain Services, S. L. U.Job ID:A3182375

📌 Systems Engineer, Esc Managed Operations (Madrid)
🏢 Amazon Web Services
📍 Madrid